Click on a question below to learn more about our products.
Who certifies Kosmea's Rosehip Oil to be organic?
Kosmea Certified Organic Rosehip Oil is EU certified by QC&I. Our oil is also certified Kosher and Halal.
In which order do I apply the Kosmea product range?
We recommend the following skincare routine with our range of natural products.
What preservatives does Kosmea use?
We couldn’t guarantee the shelf life or stability of our products if we did not use preservatives, we believe in using preservatives at a level that makes the product safe to use and ensures that when you take it home it doesn’t go off. We typically use the lowest possible percentage of the mildest and safest preservatives to protect you and the longevity of our products.
Below are a list of preservatives that we use across the different products in our range:
- Potassium Sorbate
- Sodium Hydroxymethylglycinate
- Parfum ** Natural ingredient
- Dehydroacetic Acid
- Benzyl Alcohol
- Phenethyl Alcohol
- Grapefruit seed extract
How long do Kosmea's products last?
Our natural skin care range has a shelf life of 24 months from the date of manufacture if unopened, our rosehip oil has 36 months shelf life. Once opened, products must be used within 6 months.
Do Kosmea products contain animal ingredients?
None of our products contain animal ingredients and are vegan friendly except for the Rescue Balm which contains beeswax and our Nourishing Treatment Cream contains honey.
Does Kosmea test on animals?
We do not test our skin care products on animals as part of our product development process, we do not outsource this activity to any third parties, nor have we ever included animal testing in our product development process in the past. We work closely with our ingredient suppliers and manufacturers to ensure they are aware of our company values and policies. We remain highly committed to our existing policy of not using animal testing in the development of our products. We continue to adhere to the strict requirements of global cosmetic regulations regarding animal testing, with utmost respect for our customers and environment.
As our range of products have developed and grown, so to, has our advocates. That means, Kosmea is now available globally, in countries that include China.
Additional information relating to local market laws
In China, local laws and regulations require that all cosmetic products imported into China undergo animal testing to demonstrate consumer safety as part of the product registration process.
Finished product samples are required to be submitted to a third party laboratory in China for testing in order to generate a safety profile for the product. This is a mandatory legal requirement applicable to all cosmetic products imported into China.
Considerable research has been undertaken into non-animal testing alternatives and China’s Food and Drug Administration, or CFDA has recently implemented a new registration process for certain cosmetics produced in China which means that animal testing will no longer be mandatory for these products. We are encouraged by this progress and are eager to see China amend its laws to extend this to allow alternatives to animal testing for imported cosmetic products. We will work closely with our Chinese agent to ensure that the alternative testing methods are utilised for our products as they are approved.
Until these laws come into effect, we will continue to service our loyal advocates in China with our range of Rosehip Oil products produced using the highest standards, with the utmost integrity and the highest regard for health and safety.
Is Kosmea really natural?
The Kosmea natural skin care range is free from artificial colours, artificial fragrances, mineral oils, petrochemicals, parabens, sodium lauryl sulphate and animal ingredients.
Can you use Kosmea products around the eye area?
Yes, the Kosmea range is free from harmful chemicals and is safe to use around the delicate eye area. However, as with any skin care product, we recommend you avoid applying close to the eyes.
My Certified Organic Rosehip Oil smells/looks different to the last one that I purchased, is there something wrong with it?
At Kosmea we take great pride in sourcing the finest rose hip oil in the world, which comes from a certified organic source where no fertilisers or pesticides are used. Our oil has a natural earthy smell, as we use fruit, skin and the seed of the rose hip to extract our oil. It is the outer casing of the rose hip that is rich with the antioxidant lycopene, which gives our oil that beautiful, rich amber colour. To ensure we give our customers a rose hip oil rich in its natural vitamins, antioxidants and essential fatty acids, we have chosen to have minimal intervention in its production. Therefore, we do not bleach, colour, or deodorise our oil to make it more commercially attractive. As we choose not to intervene with nature it does mean that as a result of seasonal climate and crop changes, our organic rose hip oil may vary slightly in colour, aroma and texture. We guarantee you that the quality and performance of the product is unaffected and your rose hip oil is exactly as nature intended.
What can I use on my baby to keep their skin hydrated?
Kosmea Certified Organic Rosehip Oil can be used babies from birth to keep their skin nourished and healthy. Massaged into baby’s damp skin it is easily absorbed and non-greasy. As a natural source of essential fatty acids and vitamins it moisturises and replenishes the skin, helping to protect it from dryness and itchiness. Other products that can be used on babies include our Rescue Balm, Nourishing Treatment Cream, and Hydrating Rosewater Mist.
Your rosehip oil contains vitamin A, can I still use it during pregnancy?
We recommend Kosmea Certified Organic Rosehip Oil during and after pregnancy, as it may help in maintaining skin elasticity, help to restore skin moisture and help to minimise the appearance of stretch marks. Kosmea Certified Organic Rosehip Oil is a fruit oil and can be used on both mother and baby at anytime. The vitamin A in our oil is naturally occurring, just as it is in the fruit and vegetables we eat every day, and is safe to use during pregnancy.
Can I still use your Certified Organic Rosehip Oil, now that I use the Eighth Natural Wonder™?
Yes you can! At Kosmea we have developed a skincare range that has no hard and fast rules. Our promise is to make skincare as natural and uncomplicated as possible. If you are a current user of Kosmea’s Certified Organic Rose Hip Oil and you are happy with the results you are getting then we recommend you continue to use it. If you want to use both products, we recommend first applying the oil to damp skin and allowing it to absorb and then applying Kosmea Eighth Natural Wonder™ Revitalising Facial Serum for the added anti-ageing and firming benefits of hibiscus extract
Are Kosmea products gluten free?
All Kosmea products are gluten free.
Do you make a product with SPF?
Our Moisturising Lotion SPF 30 has been discontinued. At this time we do not make any products with SPF and there are no future plans to add such a product to the range.
Does Kosmea's Reveal Your Glow Mask contain microbeads?
No, this product does not and never has contained microbeads. We use natural ingredients as exfoliants such as crushed chamomile flowers and ground rosehips.
Where are the Facial Cleansing Wipes?
Unfortunately this product has been discontinued and we will no longer be stocking facial wipes.
Why can't I find the Daily Facial Exfoliant?
This product has been replaced by our Reveal Your Glow Mask. Same beautiful formula, better used as a mask! Applying the product for longer allows the ingredients to benefit your skin more.
Do you still have a Rose Hand and Body Range?
We have kept our Rose Glow Hand Cream but unfortunately all of the other rose range of products have been discontinued.
Why can't I find the Radiance 24/7 Youth Boost?
This product has been replaced by our Revive Illuminating Essence, a new and improved blend of antioxidant fruit oils!
Why is Rosa Canina Now On Rose Hip Oil Labels?
With the introduction of the new Certified Organic Rose Hip Oil packaging, the ingredient name of the rose hip has changed from Rosa Eglanteria to Rosa Canina. This is because the product is being sold throughout the world, and Rosa Canina is a more universally accepted and recognized name for the same ingredient.
The rose hip oil ingredient has NOT changed. And Kosmea continues to source its 100% certified organic rose hips from the Maluti Mountains of Lesotho, a small country in southern Africa, where rose hips grow wild and are not commercially farmed. The rose hips are hand-picked by the local people of Lesotho, providing the community with a sustainable income.
The processing of the entire rose hips (fruit, skin, and seed) using supercritical fluid extraction has not changed either. This most expensive form of processing ensures that the oil contains the highest-possible concentrations of skin-nourishing vitamin A.
I can't find your Rescue Body cream anywhere
Unfortunately this product has been discontinued and we will no longer be stocking the Rescue Body Cream.
I can't find the 5 Minute Facial Muslin Cloth
Unfortunately this product has been discontinued and we will no longer be stocking the 5 Minute Facial Muslin Cloth.
How do I dispose of the packing peanuts used to pack my online order?
The packing peanuts that our warehouse use are known as Bio-Fill which are made from naturally derived starches and are biodegradable. You can place them in your green organics bin, add them to your compost pile if you live in a warmer climate or add warm water to them and they will dissolve.