Thank you for shopping at Kosmea.
Any unused and unopened products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please ensure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Please contact us by email: [email protected] to arrange for a return.
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Kosmea.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
By visiting this page on our website: www.kosmea.com.au